Refund policy

Refund & Return Policy

Thank you for shopping with us. Since we sell digital products, please read our refund policy carefully before making a purchase.

Digital Product Policy

All products available on our website are digital downloads and are delivered electronically. Because digital products cannot be returned physically, all sales are generally considered final.

However, we want our customers to be satisfied. If you experience any issue with your purchase, please contact us and we’ll do our best to help.

Eligibility for Refunds

You may request a refund within 30 days of purchase if:

  • You did not receive the product download link.

  • The file is corrupted or inaccessible.

  • You received the wrong digital product.

  • The product has a major technical issue that cannot be resolved.

To request a refund, please contact us with your order details and proof of purchase at:

Email: mrmdigis@gmail.com

Non-Refundable Situations

Refunds will not be provided in the following situations:

  • You changed your mind after purchase.

  • You no longer need the product.

  • You purchased the product by mistake.

  • You are unable to use the product due to lack of required software or technical knowledge.

  • The product was purchased during a sale or promotional offer.

  • Downloaded or accessed digital files that were delivered successfully.

Exchanges

Because digital products are non-returnable, we do not offer direct exchanges. If you purchased the wrong product, please contact us and we may assist you depending on the situation.

Technical Support

If you experience any issue accessing or using your digital product, please contact us before requesting a refund. We are happy to help resolve technical problems.

European Union Customers

If you are located in the European Union, you may have the right to withdraw from your purchase within 14 days unless the digital product has already been downloaded or accessed.

By purchasing and downloading our digital products, you consent to immediate delivery and acknowledge that you lose your right to cancel once the download begins.

Refund Processing

If your refund request is approved, the refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

If you have not received your refund after 15 business days from approval, please contact us at:

Email: mrmdigis@gmail.com

Contact Us

For any questions regarding this policy, please contact:

Email: mrmdigis@gmail.com